Customized Services - System Component Integration

  • This solution helps to reduce the extent of manual operations/procedures which can minimize the human input errors, resulting in higher customer satisfaction and reduce customer complaints cases.
  • To cope with the keen competitions in the telecom market, one of the key successful factor is to have good adaptive marketing plans to react to the market quickly. It is very important to have the services provisioning infrastructure to be flexible enough to meet the aggressive marketing plans requirements (e.g. a aggressive mass market promotion plan etc.). The flexibility and capacity of service provisioning is one of the key factor which determine how flexible and how far a marketing and promotion plans can be realized. The solution can increase the scale of service provisioning capacity, as well as to minimize the human sales order processing which can greatly reduce the total time of provisioning a customer service. This flexibility enables network operator to create creative marketing strategies which could not be feasible unless a highly flexible service provisioning platform is in place.
  • The provision automation can greatly reduce the operational costs and the overall service costs.
  • Modular design to achieve high system performance and availability
  • Extensive logging to allow easy trouble-shotting